Summary
Description
SUMMARY OF THE ROLE
The Canadian Centre for Men and Families is a mental health and social service charitable agency that works to fill critical gaps in men’s services to reduce male suicide, empower fathers undergoing separation and divorce, and help boys and men heal from trauma. We support, empower and advocate for men before, during and after a crisis, in a safe, open, inclusive and supportive environment.
Since 2014, the agency has opened and operated Centres in Toronto, Ottawa, London, Calgary and Vancouver. The agency, in 2021, set up Toronto’s first Family Shelter for Men and Children who have experienced family violence. This facility is also the Toronto location for a variety of additional publicly available support programs. CCMF AB opened a Family Shelter for Men and Children in Calgary, Alberta in November 2024, Alberta. This Facility is now the Calgary Centre for CCMF Alberta.
The Edmonton Centre Manager will be responsible for ensuring that Programs and Services serving Greater Edmonton Clients are visible, accessible and respond to the needs of local clients. This is a challenging role that demands patience, diplomacy, compassion and hard work, as well as attention to detail and an ability to multitask. The Centre Manager will work collaboratively with Program leaders, local agencies and funders to ensure clients have access to appropriate programming.
The Edmonton Centre Manager will report to the CCMF Alberta Executive Director. CCMF Alberta is embedded within the Canadian Centre for Men and Families, a national Canada Revenue Agency accredited charitable organization with a national reporting structure.
About the Canadian Centre for Men and Families
The Canadian Centre for Men and Families is a unique mental health and social service facility serving as a hub of programs for boys, men, fathers and their families. Our Vision focuses on three critical areas:
1. Reduce suicide among men at high-risk through effective intervention programs.
2. Empower fathers undergoing separation or divorce through legal clinics and fathering groups that strengthen the father-child relationship, while working to promote positive social attitudes towards fatherhood.
3. Support men who are experiencing domestic abuse while working with other agencies to improve services.
KEY OPERATIONAL AREAS OF FOCUS
Client Services
- Responsible for assisting with client case management, including intake and assessment, program registration and referrals to third party resources.
- Identify crisis situations and assist in the completion of suicide risk assessments.
- Assist with and/or resolve client/stakeholder/donor/funders issues and inquiries.
- Liaise with the Program Administrator, Program leaders and National Intake to ensure clients are enrolled in appropriate programs.
- Build, steward and maintain regular contact with outside agencies for referral to CCMF Alberta Programs.
- Refer clients to appropriate outside agencies for additional support and services.
Program Operations, Delivery and Evaluation
- Support the development and enhancement of new and existing programs. The Centre Manager will support the program leaders for our Youth Program, Peer Support Programs, Fueling Fathers/Parenting and Legal programs.
- Responsible for liaising between Clients, National Intake, Counselling Program Lead and other program facilitators.
- Responsible for completing government and funder reports working with the Executive Director and the Development Manager.
- Responsible for working with and providing the CCMF Alberta Executive Director and Alberta Board of Directors with a monthly report and to attend Board meetings.
- Responsible for all administrative tasks and budget management and monitoring related Edmonton Centre.
Agency Development
- Responsible for outreach to other community agencies in cooperation with the Executive Director.
- Assistance with fundraising and development, under guidance from leadership
QUALIFICATIONS
Applicants are expected to possess most of the qualifications below for consideration for this position.
- Undergraduate degree in a relevant field or discipline (Social Work, Public Administration, Social Services, Psychotherapy, Psychology) and/or an equivalent combination of education and experience.
- Minimum two years relevant experience in clinical social work, Human Services, psychotherapy, psychology
- Training in suicide and crisis prevention/intervention.
- Previous experience in a supervisory or leadership role within the Human Services sector.
- Personal or professional familiarity with the experiences of boys and men
- Trauma informed training.
- Knowledge of the relevant Alberta legislation related to the social service sector.
- Required to provide a valid and satisfactory Vulnerable Sector Verification and/or Criminal Record Check. These certifications must have been completed within the past 6 months.
- Valid certificates in Standard First Aid and CPR and Children’s CPR.
- Valid Alberta Driver’s license.
- Demonstrated ability to communicate effectively, both orally and in writing.
- Demonstrated ability to manage, negotiate and achieve consensus amongst stakeholders.
- Demonstrated skills in conflict resolution and emergency situations, alternate dispute resolution techniques and problem-solving.
- Demonstrated skills in management, operations and leadership.
