Summary
Description
Calgary Youth Justice Society
Youth Justice Committee File Management Coordinator (*NEW*)
Permanent Full-time starting in January 2025. This position requires 35 hours per week. Some evening availability throughout the week is essential to answer call-backs and connect with participants after work/school hours. This position is a hybrid work-from-home with an occasional office presence.
Calgary Youth Justice Society is growing so we are growing our team! Be a part of an amazing team and positive culture and use your unique strengths, skills, and experience to help young people in Calgary to access an impactful diversion opportunity.
About Calgary Youth Justice Society (CYJS):
For 28 years the Calgary Youth Justice Society has been helping young people find what is strong in their lives through programs proven to build resilience, reduce risk and nurture community connections. Our approach is always strength focused, seeing beyond what’s wrong to nurture what’s strong. Our impact is young people who feel valued and supported to be a part of our community in a meaningful way. For more information about CYJS please visit cyjs.ca
About Youth Justice Committees:
Youth Justice Committees provide an alternative to court for young people facing criminal charges. Community volunteers work with young people, their parents/guardians, victims, the justice system, and the community, to find appropriate, meaningful responses that hold young people accountable without holding them back.
About the Role:
The File Management Coordinator is a new position to help coordinate an increase in referrals to the YJC program as well as enhance support and engagement with victims. This role will be responsible for making the initial contact with young people, parents/guardians, and victims for all referrals made to the Youth Justice Committee program, encouraging participation, connecting to resources where needed, and then assigning the file to a YJC. Connecting with victims may also include meeting in person to support them in a Restorative Justice process. This position is also the liaison with referral sources (ie: Calgary Police Service, Calgary Youth Attendance Centre, etc.) to communicate progress and outcomes of files.
What You'll Do:
Contact Young Person, Parents/Guardians, Victims
• Making the first contact by email and phone to young people referred to the YJC program, their parents/guardians and victims, to inform them about the program and discuss next steps.
• Meeting with victims in person to support a Restorative Justice process where applicable.
• Helping parties to access resources if needed.
• Assigning files to Youth Justice Committees. Data Entry and Tracking
• Entering data into a referral database and tracking file progress. Referral Liaison
• Being a liaison with referral sources for individual file management. Team member
• Contributing to the YJC team to support the program, including a YJC Operations Coordinator, Community Engagement Coordinator, and Law Enforcement Liaison.
What you Bring:
• Post-secondary education in Criminal Justice, Social Work or related human services field
• A solid understanding of the Youth Justice System and workflows, knowing the YCJA, specifically Extrajudicial Measures and Sanctions, and Youth Justice Committees.
• A working experience with Restorative Justice principles and practices, specifically with victim-centered approaches is essential. Certification is preferred.
• Knowledge and experience working within a trauma-informed lens.
• Minimum 3-5 years of experience working with youth, families, and victims.
• Ability to work with a large volume of 300 to 400 files per year.
• Demonstrated ability to build and maintain positive and professional communication with justice stakeholders, referral sources, program participants, and volunteers.
Competencies and Attributes Required for Success in this Role:
• Excellent communication skills by phone and email.
• Excellent organizational skills with fine attention to detail.
• Ability to work independently to manage own time and priorities to meet expectations.
• Proficient computer skills including Microsoft Office (Outlook, Excel, PowerPoint, Word, etc.) and database experience.
• Strong ethics and ability to manage confidential data.
• Enthusiasm and passion for working with and supporting volunteers.
• Compassionate and non-judgmental.
Other Requirements:
• Clear Police Check including Vulnerable Sector Search and Child Intervention Record Check
• Private and reliable home office with sufficient internet coverage for working from and delivering programming from home.
• Ability to work flexible hours (evenings and weekends) as needed to reach program participants.
Compensation:
$55,000 annual compensation with the following benefits:
• Employer-paid extended health, dental, life and disability and AD&D benefits
• Employer-matched GRSP contributions
• Employee & Family Assistance Program
• Annual vacation days entitlement starting at three weeks, wellness days, 13 paid statutory holidays, additional time off between Christmas and New Years and an extra day off to enjoy the Stampede during the summer
• Annual Professional Development allowance
• Cellular phone monthly allowance
Contracts could also be considered.
How to Apply:
Please direct your cover letter and resume combined in one document indicating “Job Opening – YJC File Management Coordinator” in the subject line of your email to hr@cyjs.ca. Posting will remain open until a suitable candidate is found.
No phone calls. Only those candidates selected for an interview will be contacted.
At CYJS we strive to recognize, nurture and celebrate the diversity of the youth and volunteers we serve, and we are committed to removing barriers to inclusion in all aspects of our organization and service delivery. It is our intent to have a workplace that reflects the diversity of the communities we serve, and we encourage applicants from diverse backgrounds, abilities and experience to apply. We are committed to providing reasonable accommodations to qualified applicants with disabilities in the employment application process.
With respect, gratitude, and accountability, Calgary Youth Justice Society acknowledges the traditional lands of the Blackfoot Confederacy which includes the Siksika, Kainai, Piikani Nations, the Îyârhe Nakoda Nation, Tsuut’ina Nation, the Métis Nation of Alberta, Region 3 and we honour all people who make their homes in the Treaty 7 region of Southern Alberta. We see and celebrate the many strengths of Indigenous people and commit to reflect upon and change our ways of knowing, being, and doing so that we can truly work towards reconciliation in a meaningful way.
