About Kindred:

At Kindred, we’re convinced the key to living well is healthy relationships with self, family, and others. But relationships are complicated and sometimes we find ourselves in vulnerable places, disconnected from those who matter most.

Kindred’s purpose is to realize the power of human connection, and it shapes everything we do. Whether biological or chosen, family is the most important relationship in a person’s life. So, we invest in the special bond between children and those that care for them. We provide road maps toward healing when essential relationships are ruptured. And we understand that accessing timely mental health support can inspire confidence with self and others. Healthy human connection is possible, and together we can realize it.

The Position:

Job Title: Program Manager, School-Based Services

Job Type: Permanent, Full-time

Work Arrangement: Office Based

Reports to: Chief Program Officer

Position Overview:

The School-Based Services program manager provides strong leadership to the division and cultivates a culture of excellence, respect, accountability, innovation and collaboration. Imperative to the Program Manager position is the ability to develop and monitor systems, processes and protocols that support best practice, quality assurance, outcome measurement and program evaluation. The program manager is responsible for overseeing school-based support for the division, including team leadership, partnerships and partnership management, quality assurance, funding reporting, proposals, expansion and scalability, promotions, and evaluation. The Program Manager also provides agency-wide leadership and supports agency initiatives where appropriate.

Key Accountabilities:

Administration and Project Leadership (50%)

Participate in developing and implementing the strategic direction of Kindred, the Community Programs division, the Parent Child Learning Centre and the School Based support at Louise Dean Centre
Assist the Chief Program Officer to lead change to continue to push the boundaries of project evolution to meet the purpose and ambitions of the programs and the division
Lead and motivate the school-based teams to achieve outcomes
Oversee quality assurance processes and accountabilities for school-based services including data management across all partners, survey administration, partner engagement, promotions, evaluation and continuous improvement planning
Create and communicate desired outcomes and project targets
Participate and oversee the development, measurement and collection of program and funder outcomes
Monitor outcome and output data and utilize it to inform project development in collaboration with the Chief Program Officer
Oversee recruitment, hiring, onboarding, and evaluation for school-based service Kindred employees
Lead funding reporting for the team and lead or support all proposals related to the divisions school-based services
Assist Chief Program Officer in preparing budgets

Partnership Engagement and Promotions (30%)

Foster strong working relationships with each service partner, external referral partner, and prospective partners
Engage with partners responsively and maintain and build buy-in related to the initiative
Utilize administrative support to attend to partner needs
Understand technology platform powering the project working with the technology partner to maximize its use at Kindred and on behalf of partners
Lead the community of practice opportunities with operational partners
Promote school-based services in the community to engage stakeholders, prospective partners, and funders to support continued growth
Deliver community presentations, coordinate social media efforts, coordinate marketing materials, and partner engagement with all of the above

Organizational Leadership: (20%)

Participate in agency leadership meetings and other agency initiatives which may include participation or leadership functions
Promote effective working relationship with all Kindred partners
Work collaboratively with other programming portfolios as well strategic business partners
Provide coverage as required to other leadership positions
Other duties may be assigned as required

Qualifications:

Education and Experience

Degree in Human Services, Social Work, other related field, or related experience. Graduate degree is considered an asset.
Experience in leading teams and collaboration
Ability to think operationally and strategically
Experience in funding reporting and proposals
Experience in providing school-based services and/or learning centres is preferred
Experience utilizing client information systems, and data collection
Advanced skills in Microsoft Applications (Outlook, Word, Excel, Teams)

Knowledge, Skills and Abilities

Ability to think, plan, and execute operationally
Excellent communication skills including written, public speaking, and group facilitation
Excellent organizational skills with the ability to manage competing priorities from multiple stakeholders
Working knowledge of community trends related to supporting young families and parents
Demonstrated cultural competency and deep understanding of working with diverse populations, with a particular focus on supporting Indigenous students and communities.

Qualities and Characteristics

Embodies Kindred’s purpose (connection!) as demonstrated by prioritizing, embracing, and thriving in the work through strong relationships internally and externally
Strong personal alignment with the Kindred values: compassion, courage, family, excellence, and humility

How to Apply:

The application will remain open until a suitable candidate is found. We thank all applicants for your interest in this position. Please note, only candidates selected for an interview will be contacted.

Successful applicants for this Position must complete Police Information Check and Alberta Intervention Record Check

The need for human connection is universal. At Kindred, we believe that everyone deserves to experience belonging regardless of where you come from, who you love, how much money you have or how you choose to pray. By embracing diversity of culture, race, religion, ability, sexual orientation, gender identity, and thought, Kindred is committed to ensuring there is space for you. Kindred approaches its diversity, equity, and inclusion journey with curiosity and humility. We commit to creating a safe and inclusive environment for our staff, clients and anyone we have the privilege of being in connection with.

Program Manager, School Based Services

Summary

Description