Summary

BBBS currently has an exciting and rewarding career opportunity for an accomplished and passionate Mentoring Coordinator to join the organization. The successful candidate will be responsible for providing guidance and support for the school based mentoring programs in Calgary by establishing and maintaining strong internal and external relationships and ensuring sound and innovative program practices.

Description

Mentoring Coordinator, School Programs
37.5 Hours per Week (1.0 FTE) – 12 month contract position

Hi. We’re Big Brothers Big Sisters of Calgary and Area (BBBS). 

We believe that every young person should have the opportunity to reach their full potential. As a volunteer-driven organization, we help children and youth facing adversity by matching them with caring volunteers in quality one-to-one mentoring relationships. By joining our organization, you are making a difference by changing the course of young lives through mentoring. Together we can positively impact our community’s future because when children and youth are empowered to do well in school and build healthy relationships, they go on to successful careers and give back to their communities. 

Job Summary:
BBBS currently has an exciting and rewarding career opportunity for an accomplished and passionate Mentoring Coordinator to join the organization. The successful candidate will be responsible for providing guidance and support for the school based mentoring programs in Calgary by establishing and maintaining strong internal and external relationships and ensuring sound and innovative program practices. The incumbent will be responsible for providing match support to ensure safety and positive impacts for young people.

Responsibilities:

  • Plan, implement, and monitor school based mentoring programs in Calgary elementary and junior high schools, including the continuation of the wee read literacy strategy;
  • Continually assess match relationships in accordance with National Standards and Agency Policy to ensure match safety, relationship development, positive youth development and volunteer satisfaction;
  • Identify, address and resolve barriers to strengthen the match relationship and be able to coach mentors around barriers experienced by young people with complex needs;
  • Effectively utilize outcomes measurements and match support tools to assess match impact on child and youth development;
  • Liaise and navigate systems children and youth may be connected with, i.e. CFS, schools, etc.;
  • Seek out and share potential collaborations with supervisor to achieve program goals and objectives;
  • Maintain accurate and timely case note records for each match (client and volunteer) in accordance with National Standards and Agency Policies while utilizing technology to report, synthesize and input data;
  • Possess a trauma-informed, strength based approach in building connections;
  • Build relationships with those internal and external to the agency;
  • Possess a commitment to empowering clients and volunteers through a strengths-based approach.

Competencies:

  • Strong written and oral communication skills, with efficiency and attention to detail, including the ability to meet deadlines with high quality of work;
  • Strong administrative and organizational skills;
  • Knowledge and experience in interviewing and assessments;
  • Experience working with diverse ethno-cultural communities and working with children and youth facing adversity including poverty, neglect, child abuse, domestic violence, and mental health;
  • Knowledge of trauma-informed practice;
  • Proven relationship building skills;
  • Commitment to empowering clients and volunteers through a Strengths-Based approach;
  • Demonstrated ability to work from client-centered and anti-oppressive perspectives;
  • Cultural awareness and a commitment to program development that is inclusive and meets the needs of the diverse populations we serve;
  • Demonstration of creativity especially in the areas of problem-solving and programming;
  • The ability to adapt to change and problem solve accordingly;
  • Demonstrated ability to show initiative and decision-making, working both independently and as part of a team;
  • Knowledge of community and school resources.

Qualifications:

  • Post-Secondary Degree or Diploma in human services field
  • Experience and knowledge working with diverse ethno-cultural communities, vulnerable youth populations and children and youth facing adversity
  • Experience with and strong knowledge of databases and all Microsoft programs including Word, PowerPoint, Outlook and Excel
  • A language in addition to English will be considered an asset
  • Excellent oral and written communication skills reflecting solid customer service in regards to in-person, telephone, and electronic forms of communication;
  • Reliable transportation with minimum $1,000,000 liability insurance and valid driver’s license required;
  • Driving around Calgary required;
  • Training and facilitation skills an asset

Pre-Employment Screening Requirements:Successful completion of Police Check, Vulnerable Sector Check and Child Intervention Record Check.  
 
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations to participate fully in our recruitment experience. Contact us at hr.calgary@bigbrothersbigsisters.ca to notify us of any needs related to completing the job application.  
 
Why Work Here? 
Guided by our values of being people-centered, built on belonging, impact-focused, collaborative and brave we are building a community that is a great place to work. We believe in creating a workplace that celebrates the diversity of our teams and of our program participants and reflects the communities in which we serve.  We are committed to creating space for all voices, stories and experiences to be heard and valued. 

  • Flexible Health & Wellness Benefits after 3 months of service
  • RRSP Group Savings Plan after a year of service 
  • Free and confidential support through the Employee & Family Assistance Program 
  • Paid Vacation, Sick Days, Wellness Days and your birthday off 
  • Ability to swap statutory holidays for other days of importance to you 
  • Consistent Training & Development Opportunities 
  • Hybrid work schedule, balancing time in the BBBS office, at schools, and working from home (no more than 2 days per week at home)
  • Office closed for a 1 week during the last week of December 

Working Conditions 

  • This position requires flexibility to work evening and weekend hours
  • Use of a computer for extended periods of time 
  • Ability to adapt to working in multiple school environments as well as the BBBS office
  • Concentrated sensory attention is required to ensure accuracy 
  • Cognitive demands associated with simultaneous and multiple priorities, multi-tasking, and a dynamic work environment 

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this Job Function.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Salary Range: $50, 000
Closing Date: Until suitable candidate is found.
Submit Cover Letter and Resume To:     
Human Resources
Email: hr.calgary@bigbrothersbigsisters.ca

Big Brothers Big Sisters of Calgary and Area is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. We thank all candidates for their interest. Only those selected for an interview will be contacted.