Summary
Description
Primary Duties and Responsibilities include, but are not limited to:
- Conduct needs assessments to determine short and long-term settlement needs and goals.
- Liaise with school boards and teachers to ease the transition of refugees into the school system.
- Conduct periodic home visits to monitor, follow up and evaluate the progress of refugee children and youth.
- Refer families to internal and external resources and programs as needed.
- Refer and participate in case management meetings as needed.
- Directs and accompanies clients to internal and external programs and resources.
- Plan and deliver group educational workshops and information sessions on various topics of need.
- Organize and facilitate field trips and recreational activities for children and youth.
- Develop and maintain a list of general program & activity supports for refugee children and youth.
- Enhance family awareness of community-based educational and recreational resources.
- Maintained client files, completed monthly reporting, and prepared other reports as requested.
- Attend staff training and meetings as required.
- Provide input into program development as requested.
- Complete other duties as assigned by the supervisor.
Qualifications
- Post-secondary education in the Social Services field or an equivalent combination of education and experience. Preference to Social Work, Health Sciences, Recreation, and Youth Development graduates.
- Minimum two years of practical experience working with newcomer families.
- Knowledge of the settlement and integration process and a working knowledge of challenges faced by refugees new to Canada.
- Able to build relationships and maintain a positive, healthy rapport with clients, partners and co-workers.
- Familiarity with community youth programs and general government services, ability to conduct outreach and partner with community and settlement services.
- Ability to facilitate workshops and group sessions.
- Ability to demonstrate commitment to respond to clients’ requests and needs in a timely manner.
- Ability to thrive in a fast-paced, multidisciplinary, culturally diverse workplace.
- Able to perform duties independently and with minimal supervision.
- Strong computer skills and proficiency with Microsoft Office Suite.
- Fluency in oral and written English is required.
- Fluency in Farsi, Pashto, Arabic, Somali or Swahili is considered a vital asset.
- Available to work irregular hours, including evenings and weekends
- Driver’s license and access to a vehicle for work purposes is a vital asset.
- Must be legally eligible to work in Canada
To Apply:
Qualified candidates are invited to send resume and cover letter to ncyc@ccisab.ca by Friday, December 5th, 2025. Please include “Application to Refugee Child and Youth Counsellor” in the subject line of your email.
CCIS thanks all applicants, however, only those selected to compete further for this position will be contacted.
Additional Information
CCIS – Who We Are
CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic, multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 90 languages.
From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.
CCIS – Resettlement and Integration Services (RIS) Division
CCIS Resettlement & Integration Services (RIS) division provides support services that enable Government Assisted Refugees (GARs) to transition to a new life in Calgary. RIS also offers several programs specific to refugee children and youth. RIS programs are designed to assist in developing the independence of our clients, build capacity within the family structure and enhance our clients’ economic success. Our team of multicultural Counsellors supplies settlement assistance in over 90 languages.
