Summary
Description
Everyone has the right to feel safe, respected, supported and loved.
FearIsNotLove (the new brand evolution and operator of Calgary Women’s Emergency Shelter) works to inspire and build a dignity driven movement, cultivating communities that are free from domestic violence and abuse. We serve all people to live free from fear, neglect, violence, and abuse through a comprehensive range of innovative programs and services; from prevention and education, to counselling and emergency supports.
The agency plays an important role in the daily lives of individuals and families living with fear in their close relationships. In whatever way domestic violence impacts a person; whether they are a victim, someone who uses abuse and wants to change, or someone who knows another person being abused—FearIsNotLove is here to help.
Our goal is to help people to have violence-free lives, to live without fear, and get to the ultimate outcome – love. It’s what we all want and need. We are looking for people who want to be part of changing the conversation about domestic violence and abuse.
FearIsNotLove creates safe spaces. We listen, we support, we encourage and we are judgement-free. We are relentless in our commitment to our clients, our communities and each other. We believe change is possible. At our core is an uncompromising commitment to our team of talented people who believe in our mission. We believe that when people feel empowered and safe, they are able to move forward with the best decisions for them and their family.
The Facilities Maintenance Coordinator is responsible for overseeing the daily operations and maintenance of FearIsNotLove’s Emergency Shelter property and collaborates closely with property management for the Administration Office building. This role ensures the overall safety, functionality, and compliance of the facilities, including managing preventative maintenance, coordinating repairs, supervising contractors, and responding to after-hours emergencies. The role requires hands-on involvement in troubleshooting issues and a working knowledge of trades such as plumbing, electrical, HVAC, or carpentry.
This is a full-time, non-union position, working 35 hours per week, Tuesday to Saturday (8am to 4pm or 7am to 3pm) with one evening shift of 12pm to 8pm during the week.
WHAT YOU’LL BE DOING
- Oversee all aspects of facility operations, including preventative maintenance, emergency repairs, and property improvements.
- Ensure all facility systems and equipment comply with applicable codes, regulations, and municipal bylaws.
- Supervise contracted services, including maintenance, housekeeping, and shelter security.
- Conduct regular building inspections and room walkthroughs to ensure safety, cleanliness, and compliance.
- Respond to facility-related emergencies and provide hands-on troubleshooting as required.
- Maintain inventories of building supplies (e.g., light bulbs), and manage reordering processes.
- Work within housekeeping and maintenance budgets in collaboration with Operations Manager.
- Share oversight of security systems with Operations Manager.
- Coordinate with office equipment suppliers to ensure timely maintenance and support.
- Monitor and respond to facility-related email requests from staff; ensure timely resolution and communication.
- Organize workspace setups for new or relocated staff; update and distribute floor plans as necessary.
- Ensure meeting and common areas are clean and set up as needed.
- Provide facility orientation and safety briefings to new staff, including evacuation procedures.
- Supervise cleaners (contract staff), maintenance volunteers, and general maintenance workers.
- Partner with the IT Support Lead to manage and resolve IT-related requirements.
- Ensure compliance with accreditation standards and internal safety protocols.
- Participate in committees, special projects, and additional duties as assigned.
- Contribute effectively as an active member of the Health and Safety Committee.
WHAT YOU BRING TO OUR MISSION:
- Minimum 3–5 years of experience in facilities or building operations, with supervisory experience.
- Strong understanding of building systems and general trade skills (e.g., plumbing, electrical, HVAC).
- Proven ability to manage contractors and multiple projects simultaneously.
- Strong problem-solving and organizational skills.
- Comfortable working hands-on and responding to emergencies as needed.
- Knowledge of health and safety regulations, inspections, and licensing processes.
- Proficiency with email, basic software tools, and ability to manage facilities-related communication.
- Valid driver’s license and access to reliable transportation preferred.
- Clear police and IRC checks required.
IMPORTANT DETAILS YOU NEED TO KNOW:
- Ongoing training and development is a required condition of this position.
- A criminal records search and an intervention record check are conditions of employment.
- If eligible for registration with a professional body, registration must be current.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.
Apply to become part of the movement. FearIsNotLove. Be part of changing the conversation with us.
CLOSE DATE: This position will remain open until May 26, 2025 or until filled.
FearIsNotLove is committed to diversity, equity and inclusion.
We encourage qualified candidates from all genders, religious, ethnic and social backgrounds to apply.
We thank all candidates for their interest, only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.
