Summary
Description
About Us
Brown Bagging for Calgary's Kids (BB4CK) is a community–funded non-profit organization that has been working for 35 years to make sure kids across Calgary have access to the food they need.
Together with the BB4CK community — donors, volunteers, school staff, and partners — we care for kids and families year-round. We work across the food-insecurity spectrum by preparing and delivering lunches to children in schools and summer camps, offering families a dignified choice through grocery cards, and advocating for systemic change in Calgary's emergency food sector.
Our vision: A future where communities ensure no kids go hungry.
Our mission: Connect and inspire people to take meaningful action to feed and care for kids.
Position Overview
The Family Engagement Coordinator plays a central role in building meaningful, trusting, and dignified relationships with families who participate in BB4CK programming. Working closely with the Team Lead, Family Engagement and Evaluation, this role supports the delivery and coordination of BB4CK's family engagement initiatives to ensure families experience welcoming, inclusive, and accessible programming.
The role also stewards the BB4CK Peer Advisory Council (PAC), creating space for dialogue and ensuring family voices meaningfully inform program design and organizational learning.
This position requires strong interpersonal skills, thoughtful coordination, and a deep commitment to inclusion, dignity, and community development principles within a highly relational, responsive environment.
Key Responsibilities of the Family Engagement Coordinator:
Family Engagement & Relationship Building
- Build and nurture trusting relationships with families, centering dignity, belonging, and lived or living experience of poverty and food insecurity.
- Support families in navigating BB4CK lunches and programming in a thoughtful and engaged way.
- Support families through the full engagement journey, ensuring program processes are accessible, inclusive, equitable, and trauma-informed.
- Provide connection, navigation support, and warm handoffs to community resources, school lunch supports, and BB4CK programming.
- Foster a welcoming and inclusive environment that encourages dialogue, connection, belonging, and participation.
Program Coordination & Delivery
- Coordinate all operational elements of the Family Engagement programming, ensuring smooth communication, scheduling, logistics, and follow-up. This includes the BB4CK Family Grocery Card Program and supporting families to access the BB4CK School Lunch Program.
- Adapt programming in real time based on family needs, feedback, and emerging trends.
- Design and maintain tools, materials, and communication supports (including videos and translated resources), working to mitigate barriers to access.
- Maintain organized systems for participant tracking, engagement data, and evolving program activities.
BB4CK Peer Advisory Council (PAC) Stewardship
- Design and facilitate PAC sessions, supporting a collaborative and empowering experience grounded in shared leadership and reciprocity.
- Coordinate meeting logistics, communications, and follow-up that ensures PAC members feel respected, prepared, and valued.
- Integrate PAC insights into program strategy, ensuring PAC's lived experiences influence BB4CK's work in meaningful ways.
Sector Collaboration & Community Connections
- Build and strengthen relationships across the nonprofit and social services sector to support families' diverse needs.
- Stay informed of emerging community resources and opportunities, sharing relevant updates with families.
- Represent BB4CK at community events and partnership conversations as needed.
Whole Organization
- Show up with care, collaboration, and integrity, modelling BB4CK's values and contributing to a positive team environment.
- Support BB4CK's mission by helping create welcoming volunteer experiences and contributing to organizational needs as they arise.
Systems, Tools & Continuous Improvement
- Support the development and maintenance of tools and processes that make programming more accessible, efficient, inclusive, and dignified.
- Use systems and tools such as:
- Asana (workflow and task management)
- Mural (collaboration and planning)
- Canva (communications and materials development)
- Translation tools and digital content libraries
- Contribute to program evaluation by capturing insights, trends, and family-driven recommendations.
Education & Experience
- Diploma or degree in Social Work, Community Development, Public Health, Education, or a related field (equivalent experience considered).
- 2–4 years of experience in community-based, family-centred, or participatory program delivery.
- Experience working with diverse groups, including families, newcomer communities, and populations facing systemic barriers.
- Strong facilitation, interpersonal, communication, and relationship-building skills.
Attributes & Values
- Belief in food as a human right and a human-centred approach grounded in dignity, respect, and reciprocity.
- Highly adaptable and responsive to changing family needs and program demands.
- Committed to BB4CK's values of People, Action, and Trust.
- Curious, reflective, and open to learning; embraces iteration and continuous improvement.
- Comfortable working in a fast-paced, community-grounded environment.
Core Competencies
- Critical Thinking: Analyzes situations and adapts approaches to respond to diverse family needs.
- Communication: Communicates with kindness, clarity, and an equity lens.
- Relationship Building: Builds trusting relationships with families, community partners, and colleagues.
- Planning & Organizing: Manages multiple priorities with care, structure, and calm responsiveness.
Kitchen Support
- All employees of BB4CK are expected to support kitchen operations as needed while balancing their primary responsibilities.
This Opportunity Might Be for You If You
- Build trusting and respectful relationships with families and community partners.
- Approach your work with empathy, curiosity, and a commitment to dignity and inclusion.
- Stay organized and adaptable in a relational, community-facing environment.
- Thrive in mission-driven work and are passionate about supporting families and strengthening communities.
Work Environment & Requirements
- Hybrid role with a combination of in-office, community-based, and home-based work.
- Flexibility to support occasional evening or weekend programming as needed.
- Comfort working with families both one-on-one and in group settings.
- Ability to handle sensitive and confidential information with discretion.
Total Compensation & Benefits
BB4CK offers a competitive and values-aligned total compensation package designed to support physical, psychological, and financial well-being. Base salaries are anchored at the 50th percentile of market value, and our benefits include:
- Employer-paid health and dental coverage
- Health Spending Account (HSA) and Wellness Spending Account (WSA) totalling $300 per year
- Long-Term Disability (LTD) coverage
- RRSP matching after one year of employment
- Professional development support
- Flexible wellness days
- Two weeks of vacation to start (available after probation), with vacation increasing as your length of service grows.
- Three paid holiday days to use at your discretion
- One-time $1,200 office equipment allowance
- Mileage reimbursement for business-required travel
- Paid Parking
How to Apply
Submit your resume and a brief cover letter outlining your interest and qualifications.
Application Process
Applications will be reviewed on a rolling basis, and the posting will remain open until a suitable candidate is found.
Need accommodation?
If you require accommodations during the application process, please contact Margaret, People & Culture Team Lead, at 403-264-7979.
We thank all applicants for their interest and time; however, only those selected for an interview will be contacted.
