Summary
Description
About Us
For over 35 years, Connections has been a leader in providing parenting education and family support to parents with cognitive disabilities and their families. We support people with cognitive disabilities to make choices and decisions for their lives, including being successful parents. Connections provides in-home support and parenting skills education, financial coaching, group programs, counselling, and community resourcing to families in the greater Calgary area to help them maintain safe and nurturing homes.
About the Role
Building on this legacy, our innovative Financial Coaching Program offers a powerful dimension—helping families achieve greater financial stability and resilience. Operating from an individual-centered lens, our team believes in promoting equity and is laser-focused on poverty reduction. As a Financial Coach with Connections, you’ll be part of a program recognized as a leader in Calgary’s financial empowerment community—and help build stronger, more secure futures for parents with cognitive disabilities and their families.
What You’ll Do
- Provide one-on-one financial coaching that is holistic in nature, strengths-based and responsive to the client’s learning style and prevailing life circumstances.
- Liaise with Canada Revenue Agency and other government offices to advocate for clients to access benefits and credits for which they qualify.
- Assist in preparing personal Income Tax and Benefit Returns and support the management of applications for federal and provincial government benefits.
- Guide clients through government systems to help them access available benefits, troubleshoot challenges, and overcome barriers to eligibility.
- Advocate for clients in meetings with healthcare providers and other professionals to support benefits applications.
- Support financial education workshops for parents, teens and community members.
- Liaise with Connections’ In-Home team to provide financial resources and information for families.
- Represent the Financial Coaching Program in communities of practice and participate in financial and tax/benefits policy advocacy.
- Adhere to Connections’ policies and practice standards and fulfill all reporting requirements.
What We’re Looking For
- Post-secondary degree or diploma in disability, social work, counselling or adult education fields, or equivalent experience.
- Financial literacy basics are required and a background in financial coaching/advising and benefits navigation is ideal.
- Experience working with people with developmental disabilities and/or in social services or social justice areas is an asset.
- Basic tax knowledge such as understanding Canadian tax forms, common deductions and credits and use of CRA-certified tax software would be an asset.
- Able to treat client families with respect while maintaining a welcoming and professional attitude.
- Crucial soft skills, including an eagerness to learn, dependability, problem-solving capacity and adaptability.
- Proficiency in case management.
- Demonstrated high levels of accuracy and attention to detail.
- Ability to work well as part of a small, interdependent team.
Other important requirements for this role
- During the orientation and training period, this position will work onsite at our office in NW Calgary. Once familiarized with our work and clients, a flexible hybrid work schedule created in collaboration with our team is possible.
- A Criminal Record check (including vulnerable sector screening) and Child Welfare Intervention Record check dated within the last 90 days, and a willingness to undergo renewal of such checks at least every 3 years
- Current First Aid and CPR, or willingness to obtain certification within 30 days of employment.
- This position requires occasional travel within Calgary therefore a valid Class 5 driver’s license, a reliable vehicle, and $2,000,000 liability insurance rated for business use is required.
- Successful applicants may be asked to provide proof of qualifications.
What Connections Offers
- A supportive, team-oriented work environment
- 100% employer paid group health, dental, AD&D, & Life coverage from your first day of employment, plus a health and lifestyle spending account
- Long-term disability coverage (employee paid to ensure benefits are non-taxable)
- Employee & Family Assistance Program, including enhanced mental well-being and stress management benefits
- 3 weeks vacation to start, plus quarterly wellness days, and Christmas holidays break
- A paid volunteer day to support an organization whose mission is meaningful to you
Please note that this position works full-time (37.5 hours per week) and is a one-year fixed term contract, with the possibility of extension.
Applications must include a resume and cover letter in pdf format and must be submitted online via our careers portal by February 15, 2026. Review of applications will be continuous throughout the application period. Only candidates selected to proceed through the selection process will be contacted.
Equal Opportunity
Connections for Families Society is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence. We welcome applications from all qualified individuals.
