Summary
Description
Intensive Case Manager
Full time permanent- Monday to Friday dayshifts
The Big Hill Haven Intensive Case Manager develops supportive, non-judgmental, strength-based relationships with individuals experiencing family violence. Clients are provided education and information about domestic violence, including: risk assessments, safety plans, advocacy, support, referrals and resources to support living in a healthy and safe environment.
You are responsible for:
– Delivery of programs and services using a client centered, strength-based approach consistent with Big Hill Haven’s Mission, Vision and Values.
– Educating survivors on risk and supporting them with safety plans for themselves and their families.
– Providing support and advocacy to clients.
– Providing strong case management, including:
- Assessing risk of family violence
- Completing safety plans
- Supporting clients in identifying and attaining goals.
– Attending and participating in meetings with staff, team, and other agencies.
– Maintaining accurate documentation.
– Court support including but not limited to parenting orders, EPO applications, Restraining Order applications
– Providing on-going education and support.
– Must be able to work in a face-paced, team environment.
– Willing to work in high stress situations.
– Willing to work within a primary prevention framework to stop violence before it starts.
– Respectful of values the views of all group members equally.
– Completing/maintaining administrative records as required, including but not limited to evaluation forms, grievances, incident reports.
What you bring:
– Post-secondary education in an applicable discipline. Equivalent combination of education and experience considered.
– Knowledge of domestic violence and its impact on individuals and families.
– Ability to work independently.
– Ability to interact respectfully and appropriately with diverse groups of people.
– Excellent written and verbal communications skills.
– Willing to attend and participate in ongoing training.
– Experience with Microsoft Suite and Outlook and Sharepoint.
– Ability to adhere to Big Hill Haven policies and procedures.
– Ability to comply with the Freedom of Information Act.
– Non-judgmental and accepting attitude.
– Positive and enthusiastic.
– Shows initiative and willingness to work with creativity.
– Confident and consistent decision-making skills.
– Resourcefulness and flexibility to meet the demands of the position and needs of the organization
– Ability to be an effective problem solver who is willing resolve conflict.
– Valid driver license
– Possession or ability to obtain:
- CPR/First Aid Certificate
- Criminal Record Check
- Child Intervention Check
- ASIST
If you are interested in this opportunity, please include a resume and cover letter. This opportunity will remain open until a suitable candidate is found. Only those candidates selected for an interview will be contacted.
Big Hill Haven is committed to an inclusive workplace where all people are recognized for their ability to contribute to programs and services that support a safer community for all.
Job Types: Full-time, Permanent
