Summary

Join our Research & Evaluation team as a Manager, Research & Evaluation to support the evaluation and monitoring of the agency’s programs and services, measuring our impact, outputs and outcomes, and ensuring the agency is working in alignment with the strategic plan. We're currently looking for a compassionate and dedicated professional to fill a full-time, non-unionized position, working from Monday - Friday 8am - 4pm.

Description

Everyone has the right to feel safe, respected, supported and loved.

FearIsNotLove (the new brand evolution and operator of Calgary Women’s Emergency Shelter) works to inspire and build a dignity driven movement, cultivating communities that are free from domestic violence and abuse. We serve all people to live free from fear, neglect, violence, and abuse through a comprehensive range of innovative programs and services; from prevention and education, to counselling and emergency supports.

The agency plays an important role in the daily lives of individuals and families living with fear in their close relationships. In whatever way domestic violence impacts a person; whether they are a victim, someone who uses abuse and wants to change, or someone who knows another person being abused—FearIsNotLove is here to help.

Our goal is to help people to have violence-free lives, to live without fear, and get to the ultimate outcome – love. It’s what we all want and need. We are looking for people who want to be part of changing the conversation about domestic violence and abuse.

FearIsNotLove creates safe spaces. We listen, we support, we encourage and we are judgement-free. We are relentless in our commitment to our clients, our communities and each other. We believe change is possible. At our core is an uncompromising commitment to our team of talented people who believe in our mission. We believe that when people feel empowered and safe, they are able to move forward with the best decisions for them and their family.

The Research & Evaluation team supports the evaluation and monitoring of the agency’s programs and services, measuring our impact, outputs and outcomes, and ensuring the agency is working in alignment with the strategic plan. This team is responsible for providing the data for continuous program improvement, contract reporting and knowledge sharing.
 

WHAT YOU’LL BE DOING

  • In collaboration with the Chief Programs and Impact Officer, lead the development of, and ongoing modifications to, the program evaluation framework. Conduct and oversee research and program evaluation activities that include quantitative and qualitative approaches.
  • Lead the development of FearIsNotLove Research and Evaluation Strategy, in partnership with the Chief Programs and Impact Officer.
  • Assist FearIsNotLove leaders and staff in understanding and valuing program evaluation processes and rationales, specifically outcome measurements.
  • Provide information and data on program impacts to help inform organizational strategic planning and decision-making.
  • Supervise, support and work collaboratively with the Research Assistant in meeting the deliverables of the department.
  • Develop and maintain good working relationships with key funders and stakeholders, and report on the ongoing status and evaluation of FearIsNotLove programs and initiatives.
  • Research and implement the most appropriate program evaluation tools required for measuring the agency’s programs and initiatives.
  • Participate in inter-agency work groups and collaborative opportunities relevant to the agency’s strategic initiatives, program evaluation and outcome measurement.
  • Stay informed about the latest knowledge and research regarding family violence, sharing learning with colleagues.
  • Support the organization in integrating the values of Response-Based practice and Feedback Informed Treatment into the evaluation framework and measurement tools.
  • Complete or oversee literature reviews and environmental scans in key areas identified to inform our ongoing research agenda and ongoing quality improvement.
  • Lead and work collaboratively with colleagues to prepare funding reports as required, using the Apricot database and other program evaluation software to assist with the analysis and presentation of data. Take the lead in ensuring reports are completed by deadlines.
  • Ensure the quality, integrity and consistency of data.
  • Ensure continuous quality improvement is integrated into all programs and service delivery.
  • Be a reliable source of information for internal and external audiences. Conduct data analysis as needed.
  • Implement and maintain accurate and up-to-date filing system with regard to program evaluation.
  • Ensure Compliance with Accreditation Standards; Maintain current police and IRC checks, professional registration (if applicable), and required accreditation-related training
  • Other duties as assigned to support FearIsNotLove’s programs.

WHAT YOU BRING TO OUR MISSION:

  • Degree and training in Social Sciences with Program Evaluation knowledge required.
  • Master’s degree in the Social Sciences, or related field would be considered an asset
  • Experience participating in research and evaluation activities required, including qualitative and quantitative data analysis and interpretation. Equivalent combination of education and relevant experience may be considered.
  • Minimum five (5) years’ experience with qualitative and quantitative experience in program evaluation.
  • Knowledge of family violence and abuse preferred.
  • Experience with literature reviews, databases and program evaluation approaches and frameworks.
  • Familiarity with theories of change, validated instruments.
  • Strong knowledge of statistical techniques and concepts.
  • Ability to translate data and statistical information in such a way that it can be used for various stakeholder groups.
  • Ability to think and act strategically and systematically and work with minimum supervision.
  • Ability to meet defined deadlines.
  • Ability to work both independently and within a team environment. Self-starter who takes initiative to provide results that are aligned with the Agency’s strategic direction.
  • Ability to motivate and coordinate individuals to accomplish tasks.
  • Experience supervising staff.

WHAT SKILLS AND COMPETENCIES WE'RE LOOKING FOR

  • Excellent organizational, time management and multi-tasking skills.
  • Strong analytical skills.
  • Excellent computer skills, including proficiency with Microsoft Office (Outlook, Excel, Word), SPSS, as well as experience with data bases.
  • Exceptional ability to maintain confidentiality.
  • Detail oriented, and enjoys working in a fast-paced environment.
  • Have a strong understanding of the complexity of the issues of family violence.
  • Team oriented
  • Professionalism and Ethics
  • Communication
  • Leadership

IMPORTANT DETAILS YOU NEED TO KNOW:

  • Ongoing training and development is a required condition of this position.
  • A criminal records search and an intervention record check are conditions of employment.
  • If eligible for registration with a professional body, registration must be current.
  • In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

Apply to become part of the movement.  FearIsNotLove. Be part of changing the conversation with us. 
CLOSE DATE: This position will remain open until March 29, 2026 or until filled.

FearIsNotLove is committed to diversity, equity and inclusion.
We encourage qualified candidates from all genders, religious, ethnic and social backgrounds to apply.

We thank all candidates for their interest, only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.