Summary
Description
ACCREDITATION COORDINATOR
Who We Are
The Alberta Council of Disability Services (ACDS) is a provincial not-for-profit association that supports community-based service providers who serve people with developmental disabilities. We are committed to promoting excellence in service delivery through accreditation, education, and advocacy.
Position Overview
We are seeking a highly organized and detail-oriented Accreditation Coordinator to join our team. This role is ideal for someone with strong caseload management skills and a passion for quality assurance in the disability services sector.
Please note: This position is in-office for the duration of the three-month probation period, after which hybrid/remote work arrangements may be considered.
Primary Duties and Responsibilities
- Accreditation Management: Oversee a caseload of service providers through initial and renewal accreditation, ensuring compliance with standards. Coordinate site surveys, including team selection, scheduling, provider preparation, and communication.
- Organizational Support: Guide organizations through the accreditation process, including documentation review and standards interpretation.
- Stakeholder Coordination: Schedule and liaise with surveyors and service providers. Maintain professional communication with clients, families, guardians, staff, and community representatives.
- Policy & Standards Development: Contribute to the creation and maintenance of standards, policies, and procedures aligned with evolving accreditation requirements.
- Data & Reporting: Maintain accurate records, support data analysis, and assist in preparing reports for management and funders. Monitor project budgets and expenditures.
- Training & Resources: Support the distribution of tools, information, and training to stakeholders across government, community, and volunteer sectors.
- Strategic Communication: Establish regular updates for internal and external stakeholders. Navigate complex dynamics with diplomacy and professionalism.
- Committee Participation: Engage in planning meetings and committee work related to accreditation.
- Survey Documentation: Assist in drafting and revising survey reports as required.
QUALIFICATIONS AND COMPETENCIES
- Degree or diploma in Disability, Social, or Human Services (or equivalent experience); 2–5 years in a non-profit setting preferred.
- Experience in caseload or project management, preferably in human services, accreditation, or quality assurance.
- Strong organizational and time management skills, able to manage multiple priorities with precision and efficiency.
- Proficient in Microsoft Office, Teams, Zoom, SurveyMonkey, and content management systems, database and records management experience.
- Excellent communication and interpersonal abilities. Public speaking and group facilitation are assets.
- Knowledge of Alberta’s disability services sector is an asset.
- Proven organizational and time management skills; Experience in event planning and accreditation processes; familiarity with project coordination systems.
What We Offer
- A collaborative and mission-driven work environment.
- This is a full-time position located in Calgary, and is a highly supportive, equal opportunity work environment.
- Flexible work arrangements (after probation).
- Opportunities for professional development.
- Renumeration $55,000.00 – $58,000.00 (Salary under review), to commensurate with background and experience.
E-mail resume and covering letter to: hr@acds.ca
Please state “Application for Accreditation Coordinator – Reach Hire” in subject line.
Deadline: September 17, 2025
Only candidates selected for an interview will be contacted. Interview candidates will be required to bring documents to prove academic credentials. Position will remain open, and deadline extended until the ideal candidate is found.
