Summary

Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

Description

Responsibilities

  • Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
  • Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
  • Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
  • Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
  • Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
  • Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
  • Completes all required health and safety training
  • Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
  • Executes other responsibilities as required and assigned by the Program Manager.

Qualifications

  • Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
  • A minimum of four (4) years’ experience working with young people and families. 
  • Demonstrated leadership skills.
  • Highly developed theoretical understanding of milieu therapy.
  • Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
  • Personal suitability.