Summary

This role reports to the Executive Director and is instrumental in ensuring the smooth and efficient operation of Accessible Housing. This is an Executive Leadership role that will participate in the development and implementation of Accessible Housing’s strategic and operational plans. This position is responsible for a holistic range of HR functions including; HR strategy, employee relations, performance management, full recruitment cycle, retention strategies, training, benefits/WCB, and OH&S

Description

Duties and Responsibilities

  • Develop and implement a comprehensive HR strategy aligned with the organization’s goals.
  • Serve as a trusted advisor to the Executive Director and leadership team on all HR-related matters.
  • Lead initiatives to foster an inclusive, equitable, and diverse workplace culture.
  • Lead day-to-day operations of the HR services function, ensuring efficiency and effectiveness in service delivery.
  • Lead and complete time-sensitive and confidential matters, including executive support and confidential termination paperwork.
  • Develop strategies to identify talent and establish and conduct equitable and inclusive recruitment and hiring processes for all departments.
  • Manage and conduct general organizational onboarding and orientation for new team members.
  • Manage and conduct offboarding of team members, including exit interviews, and analyzing data to surface potential staff concerns. Make recommendations to the Executive Leadership Team for improvements.
  • Develop, communicate, and administer Human Resources policies and procedures that maintain and improve employee relations and shape organizational structure.
  • Implementing engagement initiatives such as team-building activities, recognition programs, and team events.
  • Assess organizational needs and work with the Executive Leadership Team to identify professional learning and growth opportunities to support staff members' ongoing professional development.
  • Develop and oversee the annual performance management process, ensuring alignment with business goals, driving continuous improvement, and providing strategic coaching to leaders on performance enhancement.
  • Manage all HR administration, including the Benefits program, manage relations with benefits broker, and address employees' questions related to benefits.
  • Manage Worker’s Compensation claims documentation including filing reports, and follow-up activities, and participate in the development of modified work progress as requested.
  • Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health & Safety, and Labour Laws.
  • Take on the role of co-chair for the Health and Safety Committee, actively leading and supporting the committee's responsibilities.
  • Other related duties as mutually determined.

 Qualifications

  • A Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
  • HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is highly desirable.
  • Minimum 7-10 years of progressive experience in Human Resources, preferably in a not-for-profit setting.
  • Experience or training in labor relations, employment standards, and labor trends.
  • Broad knowledge and experience with full cycle recruitment, performance management, employment law,  compensation, strategic planning, employee relations, training and development.
  • Experience coaching and advising at all levels within the team.
  • Health and safety knowledge, including familiarity with workplace safety standards, compliance requirements, and risk management practices.
  • Superior communication and organizational skills.
  • Excellent problem-solving, critical thinking, and leadership skills.
  • Demonstrated ability to work in a confidential environment and handle highly sensitive information.

Core Competencies

  • Accountability: takes personal ownership and responsibility for the quality and timeliness of role commitments. Follows legislation, regulation, best practices guidelines, and organizational standards. Demonstrate reliability and integrity daily;
  • Adaptability: adapts and responds to changing conditions, priorities, technologies, and requirements. Recognizes new information and ideas with a willingness to alter opinions and behaviors. Applies versatility, reasoning, and innovativeness in the face of change. Ability to comfortably collaborate in a variety of situations and with diverse individuals.;
  • Leadership: maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to provide support, coaching, encouragement, and direction. Engages others in accomplishing organizational goals and strategies;
  • Organizational and Environmental Awareness: shows commitment to the organizational vision and strategic goals by acting following organizational expectations and through having a solid understanding of the internal environment. Uses knowledge of organizational and business climate to solve issues and accomplish goals. Business strategies comply with organizational policies procedures and practices;
  • Negotiation: gains support for ideas, proposals, and solutions from others. Supports others to navigate complex initiatives and sensitive situations to resolve conflicts. Achieves solutions that work best for the organization. Considers alternate viewpoints while maintaining alignment with organizational objectives;
  • Networking and Relationship Building: Effectively builds constructive, collegial, professional relationships and networks of key contacts with individuals and organizations. Develops and maintains partnerships for mutual benefit, that have the potential to increase organizational capacity, support revenue growth, and enhance the organizational brand;
  • Results Orientation: possesses the ability to focus on desired outcomes, and how they are achieved. Meets and/ or exceeds standards and targets. Identifies and implements promising practices, aligned with achievable, measurable outcomes;
  • Risk Management: identifies, analyzes, plans, and responds to internal and external risk factors impacting clients, employees, physical spaces, finance, and brand. Ensures the organization is compliant with all applicable legislation, regulations, standards, and required practices;
  • Resource and Fiscal Management: secures, maintains, and utilizes resources such as human capital, supplies, products, materials, and time effectively and with the foresight to available funds;
  • Strategic Thinking: analyzes and interprets the strategic direction of the organization. Has a clear understanding of the vision, mission, values, and objectives of the workplace, and uses that information to develop responsibilities, tasks, goals, and initiatives that align with long-term plans and growth. Reflects on personal experience, academic research, organizational data, and sector trends to guide action. Analyze the internal and external environment to identify current and future opportunities, challenges, and risks.

Working Conditions:

  • This role requires the ability to perform tasks that involve prolonged periods of sitting, as well as occasional standing, walking, and lifting of materials up to 25 pounds;
  • This role requires using standard office equipment such as computers, phones, and copiers;
  • Some travel may be required;
  • This role may require periodic work outside of office hours.

Physical Requirements:

  • This position may require engaging in tasks that require some light to moderate lifting of up to 50 lbs.

Direct Reports

  • None

Indirect Reports

  • Business Operations Coordinator