Summary

In the Lead is growing so we are growing our team! If you are looking to be a part of an amazing team and want to use your unique strengths and skills to help vulnerable youth see and develop their strengths and leadership potential check us and this position out.

Description

Hours: 35 hours/week, full-time position

About Calgary Youth Justice Society (CYJS)

For 25 years the CYJS has been helping young people find what is strong in their lives through programs proven to build resilience, reduce risk and nurture community connections. Our approach is always strengths focused, seeing beyond what’s wrong to nurture what’s strong.  Our impact is young people who feel valued and supported to be a part of our community in a meaningful way.

About In the Lead

In the Lead is an innovative leadership and character-building program for overlooked Young Leaders.  In the Lead reaches young people in our city who are struggling to see and use their natural leadership ability in beneficial ways. Where others may see deficits and risk, we see strengths and potential. With added encouragement from adult volunteers who provide 1:1 mentorship and opportunities to be leaders and give back, youth transform their views of themselves, their communities and their futures. 

Position Overview

The Program Coordinator is responsible for the day-to-day coordination, facilitation, and delivery of In the Lead (ITL) and In the Lead 180 (ITL 180) programs. This role ensures programming runs smoothly, on schedule, and in alignment with curriculum and learning outcomes.
Working closely with Program Coordinators II and reporting to the Program Manager, the Program Coordinator supports youth participants (Young Leaders), volunteer Coaches, and school and community partners. The role is highly collaborative and may include supporting related program or agency initiatives while maintaining core ITL and ITL 180 programming.

 

Key Responsibilities
The Program Coordinator supports all operational and relationship-based aspects of ITL and ITL 180, including:

  • Coordinating and facilitating weekly ITL and ITL 180 programming

  • Supporting youth engagement, volunteer involvement, and partner relationships

  • Managing program logistics, data, and required documentation

  • Assisting with program events and continuous program improvement

 

Core Duties

Program Coordination & Facilitation

  • Coordinate ITL and ITL 180 programming with assigned schools and community partners

  • Facilitate weekly curriculum sessions aligned with program outcomes

  • Plan and support program-related events involving youth and volunteer Coaches

  • Work with Program Leads to address scheduling changes or delivery challenges

Young Leader (YL) Recruitment & Program Support

  • Coordinate Young Leader nomination and intake processes

  • Support recruitment efforts through school engagement, info sessions, and on-site presence

  • Prepare program materials and resources for each semester

  • Deliver and collect Young Leader documentation, ensuring accuracy and completion

  • Support Young Leaders throughout the program, including responding to concerns and critical incidents according to policy

Relationship Building & Collaboration

  • Build and maintain positive, collaborative relationships with:

    • School and community liaisons

    • Young Leaders

    • Volunteer Coaches

  • Support healthy Coach–Young Leader connections and communication

  • Escalate concerns or challenges to Program Leads as needed

Coach Support & Matching

  • Support Coach recruitment, training, and orientation activities

  • Participate in Coach–Young Leader matching

  • Communicate expectations, events, and required activities to Coaches

  • Support communication with corporate partners as directed

Data, Documentation & Evaluation

  • Maintain accurate program records and semester files

  • Track attendance, paperwork, and participation for Young Leaders and Coaches

  • Manage data entry in Better Impact and internal tracking tools

  • Coordinate pre- and post-program surveys and reports

  • Upload and organize all program documents using established naming conventions

Event Coordination (Meet Up, Volunteer Events, Wrap Up)

  • Support planning and delivery of ITL events, including:

    • Meet Up events

    • Volunteer activities

    • Wrap Up celebrations

  • Prepare event materials, attendance lists, and emergency contact information

  • Communicate event details to Young Leaders and Coaches

  • Coordinate transportation needs for youth as required

Qualifications:

  • Group facilitation expereince using a pre-determined curriculum*****
    Education in Social Sciences or Human Services and/or experience working with and engaging youth in education/programming

  • Clear Police Check including Vulnerable Sector Check, Child Intervention Record Check

  • Strong understanding of positive youth development  

  • Demonstrated ability to build positive and professional relationships with volunteers, school staff, youth and other stakeholders

  • Strong verbal and written communication skills

  • Experience in community development work an asset

  • Proven experience as program coordinator or relevant position

  • Knowledge of program management and development procedures

  • Tech savvy, proficient in MS Office

  • Ability to work with diversity and multi-disciplinary teams

  • Excellent time-management and organizational skills

  • Outstanding verbal and written communication skills

Attributes:

  • Strengths-based mindset

  • Open minded and comfortable with diversity

  • Open minded and comfortable receiving feedback from supervisors and peers

  • Flexible and adaptable

  • Curious and inquisitive

  • Compassionate and patient

  • Detail-oriented and efficient

  • Friendly and team oriented

  • Sense of humour

Working Conditions
Workdays are typically 5 days a week, 7 hours per day, at 35 hours per week. The incumbent will be required to work evenings and/or weekends and organization events as scheduled, including outdoor locations. Some overnight travel may be required. The Program Coordinator consistently works collaboratively with staff; is exposed to noise and regular flow of people from the office and members of the public; and is assigned tasks and deliverables, as determined by changing priorities.

Physical Requirements

  • Lifting: No more than 15kg.

  • Movement: Standing and/or sitting for long periods, driving or public transportation between worksite locations.

  • Visual: Long periods on computer; attention to multiple devices and software throughout the day.

Employment Equity
CYJS is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental ability or financial ability.

While remaining alert and sensitive to the issue of fair and equitable treatment for all, CYJS has a special concern with the participation and advancement of members of the following designated groups that have traditionally been disadvantaged in employment: women, queer, trans and non-binary persons, racialized peoples, indigenous peoples and people living with disabilities.